Return & Refund Policy

🔄 Return & Refund Policy

• Returns are accepted only for damaged or incorrect items.

• You must contact us within 7 days of receiving your order to report any issues.

• Items must be unused, in original packaging, and returned within 14 days of delivery.

• Custom or personalized orders cannot be returned or refunded unless damaged during shipping.

• Once we receive and inspect the returned item, approved refunds will be processed within 5–10 business days to your original payment method.

• Shipping costs for returns are the buyer’s responsibility unless the item was damaged or incorrect.

To request a return, please email us at info@alohamycraft.com with your order number, a description of the issue, and photos if applicable.

We’re committed to ensuring your satisfaction!